Rustic FAQs

  • What type of wood is used in Rustic playsets?
    Rustic playsets, like all CedarWorks outdoor playsets, are made exclusively from Northern White Cedar. This is the only wood species that meets our discriminating requirements for strength, long life, and no splinters without added chemicals.
  • How long does Northern White Cedar last?
    According to the National Forest Service, Northern White Cedar is classified as "highly decay resistant" and will last up to 20 years untreated. This is longer than any other natural wood species used in playsets. For more information, visit ourBetter Cedar page.
  • Does Northern White Cedar need to be stained?
    No. Visit our Better Cedar and Cedar in CedarWorks pages for more information
  • Will Northern White Cedar splinter?
    No. Northern White Cedar is the only wood used in playsets that is naturally splinter-free. For more information, visit ourBetter Cedar page.
  • What does it mean if the wood is "checked" or has a crack in it?
    Every 4x4, 4x6, and round log in a CedarWorks playset has the heartwood of a tree at its center, and that's the source of its remarkable strength. The sapwood around the heartwood dries more quickly than the heartwood and sometimes undergoes a process called "checking". This does not affect the structural integrity of your playset. For more information, see ourThe Process of Checking page.
  • How does Northern White Cedar compare to other wood species used in playsets?
    Northern White Cedar is the only wood used in playsets that is long lasting and splinter-free without chemical treatments, paints or stains. All other wood species used in playsets (including redwood, cypress, other species of cedar, and inexpensive pseudo-cedars imported from overseas) require some form of chemical treatment to increase longevity, prevent splinters, and/or color match various species used in the same playset. For more information, visit our Better Cedar
  • How long will it take to assemble a Rustic playset?
    Depending on the model, it should take anywhere from a few hours to a full day for two adults with common household tools. This is less than half the time required for similar sized playsets sold at big box stores. That's because we pre-assemble the major components such as fences, platforms, roofs, ramps, climbing walls and the like while the big box products come in individual boards which need to be installed one at a time.
  • Can I hire someone to assemble my Rustic playset?
    Yes. Just ask and we can provide the name of an experienced playset assembly service provider near you. (U.S. only excluding Alaska) Or, if you have a favorite handyman, a Rustic playset assembly would be a simple project.
  • Can I customize a Rustic playset?
    Yes. In fact, every Rustic playset we sell is custom configured. While many playsets are similar to the examples on our website, others are completely unique configurations designed to fit the exact needs and wishes of a specific family.
  • Can I add accessories from CedarWorks Classic or Architectural playsets to a Rustic?
    In general, no. You can, however, add any of the standard two rope swings from the Classic or Architectural line. These include the kid swing, poly swing, or sling swing. If you have questions please feel free to call one of our Design Experts and they would be happy to assist.
  • What are the weight limits for a Rustic playset?
    The swing area weight limits are 200 lbs. for a single user and a 320 lb. maximum load for all three swing positions when used simultaneously. The play deck weight limit is 250 lbs. for a single user and 1,000 lbs maximum total load.
  • How does Rustic compare to competing products from big box stores?

    We like to say that Rustic beats the competition fair and not-so-square. Here's why:

    • Modular design: Rustic Playsets use a modular design that allows them to be custom configured, so you can choose or design just about any configuration you want to get the perfect playset for your yard and your family.
    • Better wood: 100% Splinter-free, chemical-free, long-lasting Northern White Cedar. No pseudo-cedar imported from overseas and no short-lived species such as pine, spruce, fir, or hemlock.
    • Bigger wood: Rustic's round wood vertical posts are larger than competitors 4x4's, and the horizontal rails are larger than their 2x4's.
    • Mortise-and-tenon construction: The wood bears the weight, not the fasteners, so you get a stronger, more durable structure.
    • Easy to assemble: No sawing, no drilling, and no measuring. Rustic's pre-assembled components mean 50% fewer parts than the big box playsets, and less than half the time to assemble.
    • Better Warranty: Longer than most big box playsets with no pro-rating and no run-arounds.
    • Customer service experts: CedarWorks customer service experts are just a phone call away.
    • Made here: All Rustic wood parts are made by us here in Maine or at select family owned saw mills in Maine and Canada.
  • What type of ground surface should I use?
    Check out Preparing your yard for your swingset in Swing Sets 101 for a list of different types of ground surfacing and what might work for your yard.
  • How much space do I need for a Rustic playset?
    Please visit Space requirements in Swing Sets 101 for a great explanation of how much space you will need around your set, or call one of our Design Experts at (800) 462-3327 to discuss your questions about space and fit for your yard.
  • How long will it take to receive my Rustic playset?
    Please see the "Delivery" section on our Service and Support page for information on shipping and delivery times.