Backyard Collection Warranty
When our customers are happy, we're happy. When our customers are unhappy, we're miserable.
If something goes wrong in the first two years with your backyard toy or furniture item under normal residential use, we'll replace either the item or the guilty part.
Seasonal checks and surface cracks, knot holes and knots not resulting in structural failure, are not covered under this warranty. CedarWorks reserves the right to examine photographs or physical evidence of merchandise claimed to be defective, and to recover said merchandise prior to disposition of warranty claims. No warranty is offered on equipment subjected to abuse, negligence, improper installation, vandalism, acts of God, unauthorized alteration or improper use, service or repair by customer or any third party.
Return Policy
You may return your unused item in its original condition within 30 days of receipt. A restocking fee will apply and you will be responsible for all return shipping costs. We highly recommend that you insure all return shipments and provide CedarWorks with a tracking number because refunds will not be issued in full for items damaged in return shipping or items that are not received.
